The NUTRISCAN Test Request Form and Instructions can now be filled out online using the blank form shown below. You can send the samples by courier (FedEx) or alternative delivery through the Postal Service or other courier such as UPS. For International Samples, including Canada and Mexico, see special shipping instructions. US Customs clearance requires a letter specifying that the "sample is from a dog or cat for diagnostic purposes only, and is non-infectious."
Return mailing to Hemopet needs to be in a protected package or envelope. No refrigeration is necessary, and the saliva sample is viable for up to 30 days; however we do recommend that the sample should arrive at Hemopet within 10 days of being taken.